Thanks to you, 2025 is already shaping up to be unforgettable. Your engagement, feedback, and support have driven us forward, and we couldn’t be more grateful.
But we’re just getting started! Here’s a glimpse of what’s to come in the upcoming year.
What’s New in 2025?
🤝 Introducing the Community Insights User Group
Launching on 30th January 2025, the Community Insights User Group is your space to connect, collaborate, and inspire change. This first session is exclusively for our customers, offering a platform to exchange ideas, tackle challenges, and influence the future of service delivery.
We’re excited to expand this initiative to the wider public sector audience soon—stay tuned for updates. We can’t wait to see the innovative collaborations that emerge!
🎉 A Brand-New Website, Designed with YOU in Mind
We’re putting the finishing touches on our new website. Packed with enhanced resources, tools, and user-centric design, it will make finding what you need simpler than ever.
Keep an eye out for the big launch soon!
🌟 A Fresh Look for GovMetric CX and CaseTracker
We’ve introduced a modern, clean design to GovMetric CX, enhancing its interface to be more visually engaging and user-friendly. This refreshed look ensures you can focus on what matters most, with an intuitive and clutter-free layout. CaseTracker is getting a refresh too and will be live shortly!
💡 AI-Powered Enhancements Are on the Way
We're introducing AI tools to unlock even more value from your data. We will share more information very shortly!
Thank You for Inspiring Us
Your feedback and commitment to improving services for our communities is at the heart of everything we do. Here's to making 2025 brighter, smarter, and even more connected- together.
If you would like to discover some of our Customer Stories, highlighting real-world customer experience transformations within the public sector, click below.
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