What's On July 2025

From our #LoveComplaints message at LGA 2025 to the launch of EHCP Plus, plus upcoming events and training to help you get the most from citizen feedback — there’s plenty to catch up on this month.

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Sector News

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LGA 2025 and Complaints Insight Hub

At this year’s LGA Annual Conference, we were proud to exhibit as GovMetric with one clear message: #LoveComplaints.To support that message, we created a complaints insight hub — where you can:

• 📊 Download our latest collated complaints data
• 🔍 See how your organisation compares
• 💡 Access ideas for building trust through better listening

👉 Take a look

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GovMetric Spotlight

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Education, Health and Care plan programme

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In partnership with Outcomes Matter Consulting and Emma Ockelford, we’re excited to bring EHCP Plus — a practical, people‑centred programme designed with SEND teams and digital leads in mind.

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Here’s what EHCP Plus includes:

✅ A localised EHCP drafting tool

✅ An insightful reporting dashboard

✅ Hands‑on support across the whole system

✅ A shared learning community to grow impact nationally

✅ And more!

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Are you interested? Get in touch to book a walkthrough

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Upcoming Events

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Looking ahead, here’s where you can connect with us to discuss how GovMetric can support your goals:

• 16th of October: Solace Summit (Leeds)
• 21st of October: Public Sector Complaints Conference (London)
  

Let us know if you will be joining us at these events!

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Customer Exclusive

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GovMetric Training Sessions

Whether you're new or looking to refresh your knowledge, our expert-led sessions cover everything you need to know to get the most out of our platform👇

💻 Where: Teams Webinar 👉 Select topics and register here

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Customer Webinar: Boosting Internal Engagement

Build stronger internal engagement with customer feedback, help teams take meaningful action.

📅 Date: 10 September 2025⏰ Time: 10:00–11:00 AM💻 Where: Teams Webinar📩 If you wish to register, contact chris.ducker@govmetric.com

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Customer Webinar: Measuring Service Performance

How to track service performance in a way that’s clear and comparable over time or across teams.

📅 Date: 09 October 2025⏰ Time: 10:00–11:00 AM💻 Where: Teams Webinar📩 If you wish to register, contact chris.ducker@govmetric.com

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