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September 2, 2025
From our #LoveComplaints message at LGA 2025 to the launch of EHCP Plus, plus upcoming events and training to help you get the most from citizen feedback — there’s plenty to catch up on this month.
At this year’s LGA Annual Conference, we were proud to exhibit as GovMetric with one clear message: #LoveComplaints.To support that message, we created a complaints insight hub — where you can:
In partnership with Outcomes Matter Consulting and Emma Ockelford, we’re excited to bring EHCP Plus — a practical, people‑centred programme designed with SEND teams and digital leads in mind.
Here’s what EHCP Plus includes:
✅ A localised EHCP drafting tool
✅ An insightful reporting dashboard
✅ Hands‑on support across the whole system
✅ A shared learning community to grow impact nationally
✅ And more!
Are you interested? Get in touch to book a walkthrough
Looking ahead, here’s where you can connect with us to discuss how GovMetric can support your goals:
Let us know if you will be joining us at these events!
Whether you're new or looking to refresh your knowledge, our expert-led sessions cover everything you need to know to get the most out of our platform👇
💻 Where: Teams Webinar 👉 Select topics and register here
Build stronger internal engagement with customer feedback, help teams take meaningful action.
📅 Date: 10 September 2025⏰ Time: 10:00–11:00 AM💻 Where: Teams Webinar📩 If you wish to register, contact chris.ducker@govmetric.com
How to track service performance in a way that’s clear and comparable over time or across teams.
📅 Date: 09 October 2025⏰ Time: 10:00–11:00 AM💻 Where: Teams Webinar📩 If you wish to register, contact chris.ducker@govmetric.com
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